1 of 2

Questions and Answers

Help

Reviews

Reviews can be found at the bottom of the product page, where you can also add your own opinion and read other customers' experiences. Below the product name, a 5-star rating system shows what customers think of the product – giving a quick overview of quality and satisfaction.

Delivery

Free shipping on orders over HUF 35,000 within Hungary. We deliver anywhere in the country; shipping costs are calculated at checkout after providing the delivery address. Worldwide shipping takes approximately 15 business days.

Package Receipt and Warranty Conditions


Upon receiving your package, please inspect the product immediately. If there is any damage or defect during shipping, please notify us within 14 days.

14-day return period

You have 14 days after purchase to change your mind. In this case, you can return the product in its original condition. However, you are responsible for the shipping cost of the return.

1-year warranty

All our products come with a 1-year warranty from the date of purchase. This warranty covers manufacturing defects and material faults. If the product breaks down within the warranty period, we will repair or replace it free of charge.

Order and Payment

Ordering simply and securely

The ordering process is extremely simple – just provide your necessary details, and you're done. Should you have any questions or difficulties, our customer service will be happy to assist you.

Payment options

Bank transfer: We will send you the bank details within 24 hours of your order. This method allows for faster processing, so your order will be shipped sooner.

Credit card: Secure and instant payment with Visa, Mastercard, American Express, and other international cards.

Digital wallets: Apple Wallet and Google Pay support for maximum convenience.

All payment methods use the latest and most secure encryption technologies, ensuring your data and transactions are fully protected.

Customer service

Our customer service is available 24/7 through the following channels:

E-mail: timelesspieces@zohomail.eu – response time usually within 1 hour, maximum 1 day

Live chat: Chat with us directly. Our AI assistant will help you immediately, but you can always request human support who can assist you with any questions.

Contact form: You can leave us a message, and we will respond within 1 day.

Whatever questions or problems you have, we are here to help.